Frontline Nurse Leader Skills to Change Outcomes


Your frontline nurse leaders are working hard to change outcomes and retain staff. Though well-credentialed, many also report feeling under-skilled when it comes to having the essential performance conversations that truly move the need. This coupled with a lack of work that fulfills their highest purpose leads to burnout

In this interactive workshop series, participants learn a set of evidence-based competencies to restore their sense of purpose AND change outcomes: leader rounds and follow-up performance conversations. Through reflection, practice, and feedback in a small group setting, participants also build connections with other leaders from various organizations.

These virtual sessions are highly interactive and offer a high-touch experience that enables leaders to leave with a measurable and observable framework to take your organization to the next level.


WORKSHOP 1: (4 CE hours)

  • Review evidence that supports leader rounding practices for impact
  • Identify approaches to patient dialogue that ensure rounding impact (W.I.N.© Model)
  • Determine key process considerations to round effectively AND efficiently
  • Practice using language associated with effective leader rounding

WORKSHOP 2: (4 CE hours)

  • Discuss evidence and rationale for
    authentic, appreciative follow-up rounding conversations
  • Identify skills associated with improved employee engagement and outcomes (R.E.A.C.H.© Model)
  • Practice the personal awareness components and skills of the R.E.A.C.H.© approach


Workshop 1: Thurs 5/16, 1-530p ET

Workshop 2: Thurs 5/23, 1 – 530p ET


Workshop Cost* per person:

  • Early Registration (before 5/2): $449
  • Regular Registration (5/2 – 5/15): $549

* For early registration before 5/2, use promo code: EARLYREG

* Discounts of $50 off per person offered for groups of 3 or
individuals from same organization

This activity has been submitted to the Emergency Nurses Association or approval to award contact hours. Emergency Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center.


  • Attendees must attend both sessions to receive continuing education credits
  • Full participation with audio and video from a quiet location is required for the duration of each workshop

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